We have successfully restored data processing for the majority of our services. The underlying configuration issue has been fully resolved, and the following features are now up-to-date: People like you, Search phrase ranking, Filter ranking, A/B-tests.
Our reports are still experiencing a delay and currently lack data from October 23 onward. Please be assured that no data has been lost; it is safely stored and simply awaiting the next processing cycle. The remaining report backlog will automatically process tonight, and all reports will be fully up-to-date by tomorrow morning.
If you require an urgent refresh for a specific report today, please reach out to our support team.
Posted Oct 28, 2026 - 14:36 CET
Identified
We are experiencing a data processing delay due to an internal configuration issue, resulting in outdated data across several features since October 23. Please be assured that no data has been lost; it is safely stored and simply awaiting processing.
The root cause has been resolved, and our systems are actively working through the backlog. We expect all affected reports and features to be fully up-to-date by tomorrow morning.
Affected Features: - Insight reports - People like you component - Search phrase ranking - Filter ranking - A/B-tests