Monitoring - Our backend services are back online, and we are monitoring performance. The service interruption began at approximately 01:30. While full access is restored, our team is working on safeguards to prevent this from happening again in the future.
Sep 15, 2026 - 09:32 CEST
Identified - We are currently investigating reports of a service interruption affecting our backend systems. Some users may be unable to access the backend, and background jobs may be delayed.

All shop-facing APIs remain fully operational and are unaffected by this incident. We apologize for the inconvenience and will provide another update as soon as we have more information.

Sep 15, 2026 - 09:00 CEST
Delivery API Operational
App Partial Outage
Tasks Partial Outage
Backend API Partial Outage
Javascript Integrations Operational
Analytics API Operational
All services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 15, 2026

Unresolved incident: Investigating partial Backend service interruption.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Resolved - The cause of the incident has been identified. Your tasks may have been disrupted. We are currently working on a fix and will notify you of any further updates.
Sep 7, 09:00 CEST

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.